The Manager's Course, also known as "HR in a Box," is designed to equip salon managers with essential tools and knowledge for effective employee management and business operations. This comprehensive module covers critical aspects of human resources, including a handbook, hiring procedures, onboarding processes, and employee development. It provides managers with templates and guidelines for creating promotion and pay scale structures, ensuring fair and motivating career paths for staff.

The course also includes practical tools such as hiring and onboarding checklists, helping managers streamline the process of bringing new team members on board. It emphasizes the importance of structured training programs and regular performance reviews, providing frameworks for these crucial management tasks. By completing this course, managers will be better prepared to handle the human resource aspects of running a grooming salon, fostering a more organized, efficient, and employee-friendly work environment.

The Introduction to the Salon course is designed to orient new employees to the grooming salon environment and basic procedures. It covers important topics like salon etiquette, common employment forms, general tools and equipment, leashes and collars, and general pet safety. The course aims to provide foundational knowledge for those new to the pet grooming industry.

Key elements include learning about personal safety practices, proper pet handling techniques, and professional interactions with both pets and clients. The course also introduces common evaluation criteria used by grooming companies and explains the different roles within a salon, from entry-level positions to more advanced stylist roles. By completing this introductory course, new employees gain essential background knowledge to begin their hands-on training in the salon.

The Bathing Station course is designed to equip employees with the skills and knowledge necessary to effectively clean and prepare pets for grooming. This comprehensive module covers the three biggest challenges of bathing: controlling large dogs, penetrating thick fur, and removing oils and debris from face, ears, and rear areas. It introduces various equipment and products used in the bathing process, emphasizing proper usage and safety protocols.

The course delves into technical skills for handling different coat types, from smooth and short to long, thick, and curly coats. It teaches proper bathing techniques, including pre-bath inspections, effective washing and scrubbing methods, and post-bath procedures. Safety is a key focus, with lessons on handling pets with various health conditions and managing environmental factors. The module also covers time management, organization, and product management skills to help employees work efficiently. By completing this course, employees will be prepared to provide thorough, safe, and efficient bathing services that set the foundation for the entire grooming process.

The Drying Station course focuses on efficiently and safely drying pets after bathing. It covers essential equipment like high-velocity dryers, stand dryers, and various brushes, teaching proper techniques for different coat types. The course emphasizes safety, addressing temperature management and recognizing signs of distress in pets.

Key skills taught include identifying damp spots, proper brushing techniques to prevent injury, and managing different coat textures. The course also covers time management and workflow optimization to increase productivity. By mastering these skills, employees will be able to properly prepare pets for the next stages of grooming while ensuring their comfort and safety.

Nails & Ears

Advanced Bather Brusher

Groomer Trainee

Level 1 Groomer